Terms of service
Terms of Service — Divine Indulgences™
Welcome to Divine Indulgences™, a luxury boutique bakery based in Florida. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before placing your order.
1. Overview
This website is operated by Divine Indulgences™ (a Florida Cottage Food business). Throughout the site, the terms “we,” “us,” and “our” refer to Divine Indulgences™.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.
If you do not agree to all the terms, please do not use this site.
2. Eligibility to Purchase
By using this website, you confirm that:
- You are at least 18 years old (or have legal guardian approval).
- You are providing true, current, and accurate information at checkout.
3. Product Information
All Divine Indulgences™ products are:
- Handcrafted in small batches
- Made fresh to order
- Perishable and food-related
- Produced in a home kitchen under Florida Cottage Food Law (not inspected by the Department of Agriculture)
Ingredients and allergen information are provided on each product page.
Customers are responsible for reviewing this information before purchasing.
4. Order Processing & Production Schedule
Orders close Saturday at 6:00 PM EST and are baked on Sunday and shipped on Monday, unless otherwise stated.
This schedule may be adjusted during holidays or for special events.
5. Shipping Policy
Once your order leaves our facility and is handed to the shipping carrier, we are no longer responsible for:
- Delays
- Lost or stolen packages
- Heat exposure
- Carrier mishandling
- Incorrect address entered by the customer
Customers must contact the carrier directly for delivery issues.
By placing an order, you acknowledge and accept these conditions.
6. No Returns, Refunds, or Cancellations
Due to the nature of our products (perishable, custom-made, and handcrafted):
- All sales are final.
- No cancellations once an order is placed and confirmed.
- No returns or exchanges.
If there is an issue with the quality of your order, please email us within 24 hours with clear photos so we may review the concern.
7.Customer Responsibility
By ordering, you agree that:
- You have reviewed the ingredients and allergen warnings.
- You have provided an accurate shipping address.
- You will be available to receive your package when delivered.
- You understand that bakery items may shift or settle during transit.
8. Pre-Orders & Holiday Orders
Payment is required at checkout to secure pre-orders.
Because production begins prior to shipment, pre-orders cannot be changed or canceled once submitted.
9. Intellectual Property
All content on this website—including photos, texts, cookie names, recipes, brand identity, videos, and product descriptions—is the exclusive property of Divine Indulgences™ and may not be copied, reproduced, or used without written permission.
10. Modifications to the Service
We reserve the right to update, change, or replace any part of these Terms at any time.
Updates will be posted on this page, and it is your responsibility to review them periodically.
11. Contact
For questions about these Terms:
📧 thedivineindulgences@yahoo.com